Dont enjoy that it gambling establishment
Don’t play which gambling establishment. 10 per spin. ($5) and had $0.42?? I-go and ask for another added bonus and state sadly we simply cannot topic a new bonus. Most affordable gambling establishment actually.
Thanks for reaching out and for discussing their views. We really apologize into the dissatisfaction for the reason that their present incentive sense while the anger it has got created.
At Prompt Harbors, we worth all our loyal players and you will make an effort to render reasonable and fulfilling offers. Please be aware that all incentives is susceptible to all of our Terminology and Requirements, and this information qualifications, worth, and you can volume limitations. Once we know it is going to be discouraging when criterion aren’t met, our team consistently recommendations opinions for example your own personal to be certain our extra also provides are still engaging and you can reasonable for everybody.
To assist you further, i kindly ask you contact our dedicated assistance group within – this may help us opinion your account specifically to check out when we can provide a fulfilling quality.
Account a couple of times suspended and you may distributions maybe not paid off
I have educated regular complications with FastSlots: � To your , We questioned a detachment out of �175. My personal account try instantly frozen and you will reopened time later on, no explanation. � For the , We asked �305. My membership was once again banned, plus the detachment has not been paid.
I’ve leftover every facts (screenshots, purchase record, cam logs, emails) and get called my personal lender to own a good chargeback. You will find as well as told the brand new Hellenic Gambling Commission and you can Cyber Crime Division.
So it clearly suggests a pattern from account clogging and you will withholding funds, and i also usually do not strongly recommend FastSlots. I strongly recommend alerting ahead of placing anything.Immediately following FastSlots questioned complete KYC verification (ID, selfie, and you will lender statement), We provided all the questioned data files instantaneously and accompanied all the tuition precisely because questioned.
My personal account remains suspended in place http://mrmobicasino.org/pt/bonus/ of explanation, and you can despite sending four pursue-upwards letters, You will find obtained no reply otherwise confirmation from the support team for almost all occasions.
That is now the second date my personal membership has been closed following a detachment demand (the previous big date are to your to have �175).
Thus far, it is obvious one FastSlots delays or ignores genuine distributions.We have most of the letters and you may research reported and will just do it having bank argument (chargeback) and you may formal complaints towards Hellenic Gambling Payment and you may Cyber Crime Division if the concern is not solved soon.
Thank you for reaching out and revealing this outlined membership of the feel. I really apologize into the anger and you may concern as a result of the latest waits on your own distributions while the short term suspension of your own account.
Take note you to membership evaluations and you will brief suspensions may appear during the the compulsory verification and conformity monitors, which happen to be in position to ensure the shelter of the fund and you will adherence so you’re able to anti-swindle and you can AML (Anti-Currency Laundering) legislation. We realize just how exhausting it ought to be to tackle disturbances, especially after submission all of the called for documents and you may pursuing the recommendations cautiously.
We need to to make certain you our cluster often feedback the situation carefully and gives an improvement as soon as possible. not, to help you subsequent and make certain your count is prioritized, we be sure to inquire that you resend your details and help files to help you – this may allow us to mix-look at the situation to the conformity institution and you may functions for the a quick quality.
Wishing already 1 week (5 providers…
Waiting already 1 week (5 working days) to own an excellent withdrawl. Contacted the latest custommer solution many times. Carry on saying the same respond ‘a deposit isn�t settled in the the newest system’. Together with it is said this can grab 5 working days. Nevertheless the deposit and you may withdrawl was in fact on a single date. So this is false any more. Like playinf this gambling enterprise and its a good. But this isn’t appropriate. Called all of them because of the current email address, and live speak. Will delete which opinion when i have my personal currency however, untill now they remains.
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